Privacy Policy

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Willow Valley Exteriors (“Willow Valley Exteriors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information obtained through our website, online forms, advertising platforms, phone calls, text messages, email communications, and other interactions with our business. 

We may collect personal information that you voluntarily provide when requesting an estimate, scheduling an inspection, submitting a contact or lead form, calling or texting us, or otherwise communicating with Willow Valley Exteriors.

This information may include:

• Name 
• Phone number 
• Email address 
• Property address, city, state, or ZIP code 
• Information about your roofing or exterior project 
• Services you are interested in 
• Information you provide through forms, emails, phone calls, or text messages 

We may also receive information about how visitors interact with our website and advertising, such as device information, browser type, pages visited, referral source, and advertising interactions through analytics, cookies, and similar technologies.

Willow Valley Exteriors may use Google Ads and other online advertising platforms to reach prospective customers.

If you submit information through a Google Ads lead form or another advertising platform, the information you provide may be transmitted to Willow Valley Exteriors so that we can respond to your request and provide information about our services.

Information received through advertising lead forms may be transferred to and stored within customer relationship management systems and other service providers we use to manage customer inquiries and business operations.

Google requires businesses using its lead forms to provide a privacy policy, which is displayed to users as part of the lead-form experience.

Our website may use cookies, analytics tools, advertising technologies, and similar technologies to understand website traffic, improve our website, measure advertising performance, and provide more relevant advertising.

These technologies may collect information about your device and your interactions with our website. Third-party services, including Google, may process information according to their own privacy policies and terms.

If you provide your phone number and request information or services from Willow Valley Exteriors, we may contact you regarding your inquiry, appointment, estimate, project, or other service-related matters.

If you separately consent to receive promotional or marketing text messages, you may opt out of those messages at any time by replying STOP. Message and data rates may apply.

Providing consent to receive marketing text messages is not a condition of purchasing goods or services.

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. 

You may contact Willow Valley Exteriors to request that we update or correct personal information you have provided to us or to ask questions about how your information is used.

You may also opt out of marketing communications by following the unsubscribe or opt-out instructions included with those communications.

Our website may contain links to websites or services operated by third parties. Willow Valley Exteriors is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.